Dolphin Lifts (Western) Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information.
This does however include:
We need to know your basic personal data in order to provide you with notice writing and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
The web forms will collect the information upon submission, we then use this information in order to contact yourself as per your request.
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
We do not transfer any data outside of the EEA.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 2 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Please contact via the details are the end of the policy if you wish to have you details destroyed.
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact Dolphin Lifts (Western) Ltd who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
If you would like to contact our Data Controllers then please contact Dolphin Lifts (Western) Ltd using the details below.
Browse our selection of market-leading straight and curved stairlifts to suit all budgets and requirements. Whether you need to overcome a few steps down into your garden, or transcend multiple staircases and floors, we can help.
Click below to see our range of hoists, including overhead track, portable, wall-mounted and pool hoists. We can install all types of devices, from simple wall-mounted lifting arms to complete household coverage systems with multiple transfer points.
Don't just take our word for it, hear what our customers have to say here.View the testimonials
Check our Facebook page for company news and information regarding the recent COVID 19 (Coronavirus) outbreak.