YOUR PERSONAL DATA:

What we need

Dolphin Lifts (Western) Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information.

This does however include:

  • Name
  • Email
  • Phone
  • Company name
  • Website

Why we need it

We need to know your basic personal data in order to provide you with notice writing and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

The web forms will collect the information upon submission, we then use this information in order to contact yourself as per your request.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

Do you transfer data outside the European Economic Area (EEA)?

We do not transfer any data outside of the EEA.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 2 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Please contact via the details are the end of the policy if you wish to have you details destroyed.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact Dolphin Lifts (Western) Ltd who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

How to get in touch with us?

If you would like to contact our Data Controllers then please contact Dolphin Lifts (Western) Ltd using the details below.

  • Dolphin Lifts (Western) Ltd
    Clevedon
    Unit 4 Britannia Way
    Clevedon, North Somerset BS21 6QH
    United Kingdom
  • 01275 870226

Stairlifts

Browse our selection of market-leading straight and curved stairlifts to suit all budgets and requirements. Whether you need to overcome a few steps down into your garden, or transcend multiple staircases and floors, we can help.

See the range

Hoists

Click below to see our range of hoists, including overhead track, portable, wall-mounted and pool hoists. We can install all types of devices, from simple wall-mounted lifting arms to complete household coverage systems with multiple transfer points.

See the range

Lifts

Our domestic lifts range from luxury home elevators to wheelchair platform lifts for overcoming the steps up to your front door. Click below to see how we can help you regain your independence around your home in safety and style.

See the range

Contact us

Call, email or contact us on social media to ask us anything you like or to book your free, no obligation quotation appointment.

Call: 0800 169 3404

Or: 01275 870 226

General enquiries

info@dolphinliftswestern.co.uk

Testimonials

Don't just take our word for it, hear what our customers have to say here.

View the testimonials
^

Check our Facebook page for company news and information regarding the recent COVID 19 (Coronavirus) outbreak.

X